Privacy policy

INTRODUCTION

Please find below the privacy policy applicable by the site www.mentorshow.com

The site www.mentorshow.com respects your privacy and is committed to protecting your personal data. This privacy policy aims to inform customers visiting the site www.mentorshow.com (regardless of where they are located), how and why your personal data is collected.

Our privacy policy also aims to inform you of your rights in this matter and how the law protects you.

Please also use the glossary to understand the meaning of some of the terms used in this privacy policy.

1. IMPORTANT INFORMATION AND WHO WE ARE

2. THE DATA WE COLLECT ON YOU

3. HOW WE COLLECT YOUR PERSONAL DATA

4. HOW WE USE YOUR PERSONAL DATA

5. DISCLOSURE OF YOUR PERSONAL DATA

6. INTERNATIONAL TRANSFERS

7. DATA SECURITY

8. DATA RETENTION

9. YOUR RIGHTS

10. GLOSSARY

1. IMPORTANT INFORMATION AND WHO WE ARE

Purpose of our privacy policy

This privacy policy is intended to inform you about how the site www.mentorshow.com collects and processes your personal data through the use of this site, including the data you provide to us when you subscribe. to our newsletter, or whether you purchase one of our services.

The www.mentorshow.com site is not intended for children and therefore we do not knowingly collect personal data from children.

It is important that you read this entire Privacy Policy carefully along with any other privacy notices or fair treatment notices that we may provide on certain occasions when we collect or process personal data about you so that you are aware of how and why we use your data.

DATA CONTROLLER

The site www.mentorshow.com is the controller and responsible for your personal data (collectively referred to as "MENTORSHOW" in this privacy policy).

In order to enable us to best guarantee your rights over the personal data we collect, we have appointed a Data Protection Officer (DPO) responsible for overseeing matters relating to the application of the law and our policy. confidentiality.

The data protection officer is responsible in particular for answering all the questions you may have regarding the application of our privacy policy, including any request to exercise your legal rights.

DPD DETAILS

Please find the contact details of our data protection officer:

Full name of the legal entity: WEMENTOR SASU

Name or title of DPO: Mr. Mathieu MORENO

Email address: [email protected]

OBLIGATION TO INFORM US OF MODIFICATIONS

The data protection law in France was amended on May 25, 2018 with the entry into force of the General Personal Data Regulation (the "GDPR").

In the context of the application of the rules relating to the application of the GDPR, it is important that the personal data we hold about you is accurate and up to date. It is therefore essential that you inform us of any change in your personal data.

THIRD-PARTY WEBSITE

Our site www.mentorshow.com may include links to third party websites, plug-ins and applications. By clicking on these links or by activating these connections, it is possible that third parties may collect or share data concerning you. We do not control these third party websites and cannot be held responsible for their use. It is therefore advisable to read the privacy policy of each website visited.

2. THE DATA WE COLLECT ON YOU

Personal data, or personal information, means any information about a person from which that person can be identified. This does not include data where the identity has been deleted (anonymous data).

We may collect, use, store and transfer different types of personal data about you that we have grouped together:

Identity data includes first name, last name;

Contact data includes email address;

Contact data includes phone number;

Profile data includes your name, comments and survey responses;

Usage Data includes information about how you use our website, products and services;

Marketing and Communications Data includes your preferences for marketing to us and our third parties.

We also collect, use and share aggregated data such as statistical or demographic data for any purpose. Aggregated data may be derived from your personal data but is not considered to be personal data as this data does not directly or indirectly reveal your identity. For example, we may aggregate your usage data to calculate the percentage of users accessing a specific website functionality.

However, if we combine or connect aggregated data with your personal data in order to directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.

We do not collect any special category of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data).

We also do not collect information on criminal convictions and offenses.

REFUSAL TO PROVIDE YOUR PERSONAL DATA

When we need to collect personal data in accordance with the law or the terms of a contract we have with you and you do not provide such data on request, we may not be able to perform the contract. In this case, we would no longer be able to provide you with the selected product or services, but we will notify you if this is the case at that time.

3. HOW DO WE COLLECT YOUR PERSONAL DATA?

We use different methods to collect data about you, including:

Direct interactions. You can give us your identity, contact details and financial data by filling out forms or by contacting us by email or otherwise. This includes the personal data you provide when you:

Subscribe to one of our services;

Create an account on our website;

You subscribe to our service or to one of our publications.

Automated technologies or interactions. When you interact with our website, we may automatically collect technical data about your equipment, browsing actions and models. We collect this personal data using cookies, server logs and other similar technologies.

Third parties or publicly available sources. We may receive personal data about you from various third parties as set out below:

Technical data of the following parts:

(a) analytics providers such as Google based outside the EU;

Contact, financial and transaction data from technical, payment and delivery service providers based outside the EU.

Identity and contact data from publicly available sources such as Trade and Company Register, publicly available financial information.

4. HOW WE USE YOUR PERSONAL DATA

We will only use your personal data in accordance with the legal provisions. We will use your personal data in the following circumstances:

When we have to perform the contract between us, or when we are about to enter or conclude the contract with you;

When this is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not prevail over those interests;

Or we have to comply with a legal or regulatory obligation.

As a general rule, we do not consider consent as a legal basis for the processing of your personal data, except with regard to sending direct marketing communications by third parties, by e-mail or SMS.

You have the right at any time to withdraw your consent to marketing operations intended to collect your personal data.

To do this, simply send us a withdrawal request to the following email address: [email protected]

PURPOSE OF PROCESSING YOUR PERSONAL DATA

We collect your name, address and other contact information to process your data in the most efficient way.

Your name, address and contact details will be communicated to our carefully selected providers in order to provide you with the best possible service.

PROMOTIONAL OFFERS

We may also use your identity, contact, technical, usage and profile data to provide you with new or related services that may be of interest to you. This is how we decide which services and offers may be relevant to you (we call it marketing).

As part of the application of our privacy policy, you may be required to receive marketing communications from us if you have previously requested information from us or if you have purchased products and services on our site www.mentorshow.com

Sending marketing communications can only take place if you have accepted and validated the principle. We cannot send them to you if you have expressed the wish not to receive them.

NEWSLETTER

We may also use your identity, contact, technical, usage and profile data to send you a newsletter informing you of news and any events related to the site www.mentorshow.com.

REQUEST

You can ask us or third parties to stop sending you marketing messages at any time by contacting us at the following address: [email protected]

When you opt out of receiving these marketing messages, this does not apply to personal data provided to us as a result of a product / service purchase, warranty registration, product / service experience or other transactions.

COOKIES

You can configure your browser to refuse all or some browser cookies, or to alert you when websites are setting or accessing cookies. If you disable or refuse cookies, please note that parts of this site may become inaccessible or may not function properly.

For more information on the cookies we use, please see our cookies policy.

CHANGE OF PURPOSE OF PROCESSING

We will only use your personal data for the purposes for which we collected it, unless we consider that we need to use it for another reason and the reason is compatible with the original purpose.

If we need to use your personal data for unrelated purposes, we will notify you and explain the legal basis that allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in accordance with the above rules, when required or permitted by law.

5. DISCLOSURE OF YOUR PERSONAL DATA

We may need to share your personal data with the third parties listed below:

External third parties as defined in the glossary.

Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we can seek to acquire other businesses or merge with them. If a change occurs in our business, the new owners can use your personal data in the same way as in this privacy policy.

We ask all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third party service providers to use your personal data for their own purposes, and we allow them to process your personal data only for specific purposes and in accordance with our instructions.

6. INTERNATIONAL TRANSFERS

We do not transfer your personal data outside of the European Economic Area (EEA).

7. DATA SECURITY

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized manner, modified or disclosed. In addition, we limit access to your personal data to our employees, subcontractors and any other third party within the framework of their missions and in accordance with the law.

They will only be able to process your personal data on our instructions and are subject to a duty of confidentiality involving the non-disclosure of your personal data.

In order to ensure that your personal data is not disclosed to unauthorized third parties, we have put in place procedures to deal with any breach of your personal data.

In the event of a violation of your personal data in our possession, we may have to warn you in accordance with the legal obligations in this area.

8. DATA RETENTION

PERIOD OF CONSERVATION OF PERSONAL DATA

We will only retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including to meet legal, accounting or reporting requirements.

In determining the appropriate retention period for personal data, we take into account the amount, nature and sensitivity of the personal data, the potential risk of harm resulting from the unauthorized use or disclosure of your personal data, reasons why we process your personal data.

We may achieve these goals by other means, and applicable legal requirements.

By law, we must keep basic information about our customers (including contact, identity data) for six years after they cease to be customers.

In some cases, you can ask us to delete your data: see [Request for deletion] below for more information.

In certain circumstances, we may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use that information indefinitely without further notice.

9. YOUR LEGAL RIGHTS

In certain circumstances, you have rights under data protection laws relating to your personal data.

Request access to your personal data;

Request the correction of your personal data;

Request the erasure of your personal data;

Purpose of processing your personal data;

Request to restrict the processing of your personal data;

Request the transfer of your personal data;

Right to withdraw consent.

If you would like to exercise any of the rights set out above, please contact us.

FREE ACCESS TO YOUR DATA

You will not have to pay any fees to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive.

We can also refuse to respond to your request if it is manifestly unfounded.

REQUEST FOR SPECIFIC INFORMATION

We may need to ask you for specific information to help us confirm your identity and ensure your rights to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to a person who does not have the right to receive it. We may also contact you to request further information regarding your request in order to expedite our response.

RESPONSE TIME

We try to respond to all legitimate inquiries within one month. Sometimes it can take more than a month if your request is particularly complex or if you have made a number of requests. In this case, we will notify you and keep you updated.

10. GLOSSARY

LEGAL BASIS

Legitimate interest means the interest of our business in conducting and managing our business to enable us to provide you with the best service / product and the best and safest experience. We make sure that we consider and balance any potential impact on you (positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are outweighed by the impact on you (unless we have your consent or the law requires or allows otherwise).

You can obtain more information about how we assess our legitimate interests against any potential impact on you in relation to specific activities by contacting us.

Contract execution means processing your data when this is necessary for the execution of a contract to which you are a party or to take steps at your request before entering into such a contract.

Compliance with a legal or regulatory obligation involves the processing of your personal data when this is necessary for compliance with a legal or regulatory obligation to which we are subject.

EXTERNAL THIRD PARTIES

Service providers acting as subcontractors based in France and providing IT and system administration services;

Professional advisers acting as sub-contractors or joint controllers, including lawyers, bankers, auditors and insurers based in France, who provide advisory, banking, legal, insurance and accounting services;

The tax administration, regulators and other authorities acting as controllers based in France, who require reporting of processing activities in certain circumstances.

YOUR LEGAL RIGHTS

You have the right to:

Request access to your personal data (commonly referred to as a “data subject access request”). This allows you to receive a copy of the personal data we hold about you and to verify that we are lawfully processing it.

Request correction of the personal data we hold about you. This allows you to correct any incomplete or inaccurate data we hold about you, although we may need to verify the accuracy of any new data you provide to us.

Request the erasure of your personal data. This allows you to ask us to delete personal data when we have no good reason to continue processing it. You also have the right to ask us to delete your personal data if you have successfully exercised your right to object to processing, where we could have processed your information unlawfully or if we are required to erase your personal data in order to comply. to the law.

However, it should be noted that we may not always be able to respond to your request for erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Purpose of processing your personal data. As part of the application of our privacy policy, you can object to the processing of your data by asserting a legitimate interest (or those of a third party) and that said data processing has a real impact on the application of your rights and fundamental freedoms.

You also have the right to object to the processing of your personal data when it is used for direct marketing purposes. However, it is possible for us to process your data for marketing purposes when we can demonstrate that we have legitimate and compelling reasons.

Request to restrict the processing of your personal data. This allows you to ask us to suspend the processing of your personal data in the following scenarios:

If you want us to establish the accuracy of the data;

When our use of your data is illegal, but you do not want us to delete it;

When you need us to keep all of your data even though we are no longer legally required to do so in the event that you need it to establish, exercise or defend your interests in legal proceedings; or

(d) You have asked us to stop using your data, but we cannot always respond favorably to your request when there are compelling reasons for using it.

Request the transfer of your personal data to you or to a third party. As part of the implementation of our privacy policy, you can ask us to transfer your data to you, or to a third party that you have chosen.

It will therefore be up to us to provide you with your personal data in a structured, commonly used and machine-readable format (this possibility is offered to you on the condition that the information initially provided was in such a format).

Withdrawal of consent at any time. As part of the application of our privacy policy, you can withdraw your consent to our processing of your personal data. However, this in no way affects the legality of the processing carried out prior to the withdrawal of your consent.

Without your consent to the processing of your data, we will no longer be able to provide you with some of our services. However, you will be notified when you withdraw your consent.